The American Cleaning Institute (ACI)

Job Posting: Communications and Outreach Coordinator



Reporting to the Senior Vice President (SVP), Communication, Outreach & Membership, the Communications and Outreach Coordinator works closely with the SVP as well as the Senior Director, Digital Communications; Director, Stakeholder Communications; and other ACI staff to support internal and external communications and outreach efforts. The incumbent collaborates as part of the Communications team to assist in the execution of the programs to advance the Institute’s purpose and coordinate other programmatic tasks as needed. Recent graduates encouraged to apply.


  • Bachelor’s degree in communications, English, journalism, marketing or related discipline required, with 1-3 years’ of related experience in a field relevant to communications, public relations, marketing, or journalism or at a trade association desired.
  • Experience and/or familiarity with online communication platforms, such as Facebook, Instagram, Twitter, TikTok and LinkedIn.
  • Experience with video content creation, a plus.
  • Experience using social media analytics and engagement strategies desired.
  • Demonstrated ability to write and edit clear, engaging, and grammatically correct content.
  • Effective oral communication skills with the ability to convey information to others in a clear, concise manner.
  • Creative thinker and problem-solver with strong organizational skills.
  • Ability to interact productively with both internal and external stakeholders.
  • Expert computer skills in Microsoft Office Suite.
  • Must have the ability to work independently and collaboratively across ACI departments.
  • Detail-oriented project management skills and the ability to prioritize work effectively on tight deadlines.
  • Experience in corporate, non-profit, trade association, news media, academic, government, or similar organizations’ communications, public relations, media relations, or marketing offices a plus.


  • Helps with content updates on ACI’s priorities in sustainability, science, research, safety, advocacy and consumer outreach to the Institute’s website, including working with department heads to ensure their web content is up-to-date and reflective of ACI’s current value proposition, key messages, and brand.
  • Tracks news coverage of the Institute’s key issues and disseminates articles to staff, as needed.
  • Assists in tracking online analytics and supports internal and external data reporting needs.
  • Designs and implements email marketing and newsletter campaigns.
  • Writes and edits blog posts, newsletters, press releases, web content, and material for social media platforms and conventional media sources.
  • Manages interaction with media and coordinates responses to requests, as needed.
  • Manages special projects, including tracking status, communicating timelines, and meeting deadlines.
  • Helps serve as steward of the Institute’s brand for internal and external stakeholders.
  • Other duties as assigned.


  • Sit, stand, walk for extended periods of time
  • Reach/stretch for objects using hands, arms, body
  • Climb stairs; stoop, kneel, crouch
  • Speak clearly and hear
  • Look at, read, and use a computer for long periods of time

Interested applicants may submit a resume and cover letter with salary requirement to